|
|
|
|
| LEADER |
00627cam a2200157 7i4500 |
| 001 |
0000023655 |
| 005 |
20140326090000.0 |
| 020 |
|
|
|a 9781118779484 (cloth)
|
| 090 |
0 |
0 |
|a 658.872
|b FRE
|
| 100 |
1 |
|
|a Freed, Larry.
|
| 245 |
1 |
0 |
|a Innovating analytics :
|b word of mouth index--use the next generation of net promoter to increase sales and drive results
|c Larry Freed..
|
| 260 |
|
|
|a Hoboken, New Jersey:
|b Wiley,,
|c 2013..
|
| 300 |
|
|
|a v, 282 pages:
|b illustrations;
|c 24 cm.
|
| 500 |
|
|
|a Includes bibliographical references ( pages 268-272) and index.
|
| 650 |
|
0 |
|a Marketing research --
|x Statistical methods.
|
| 650 |
0 |
0 |
|a Consumer satisfaction.
|
