How Organizations Measure Success : The Use of Performance Indicators in Government..
Reports on two years of field research funded by the Economic and Social Research Council. Examines performance indicators across a variety of government departments and public agencies as well as private businesses.
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| Language: | English |
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New York Florence:
Routledge: Taylor & Francis Group [distributor],
May 1995.
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| Online Access: | https://search.ebscohost.com/direct.asp?db=sih&jid=140F&scope=site https://www.myilibrary.com?id=277811 https://www.myilibrary.com?id=277811&ref=toc https://firstsearch.oclc.org/WebZ/DCARead?standardNoType=1&standardNo=041511912X:srcdbname=worldcat:fromExternal=true&sessionid=0 |
Table of Contents:
- Cover
- Title
- Copyrigght
- Contents
- List Of Tables
- List Of Abbreviations
- Introduction
- 1 Revolution Or Resurrection? The History Of A Concept
- 2 Models, Measures, And Muddles: Organisational And Conceptual Dimensions Of Performance Indicators
- 3 The Criminal Justice System: Police, Courts, And Prisons
- 4 The Welfare System: Social Security And The National Health Service
- 5 The Private Sector: Banks, Building Societies, And Retail Stores
- 6 Managing Monopolies: Railways, Water, And Airports
- 7 Performance Indicators In The 1990S: Tools For Managing Political And Administrative Change
- References
- Name Index
- Subject Index.