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The balanced scorecard : translating strategy into action

Main Author: Kaplan, Robert S.
Other Authors: Norton, David P.( 1941-)
Language:English
Published: Boston, Mass.: Harvard Business School Press, c1996..
Subjects:
Strategic planning.
Industrial productivity -- > Measurement.
Organizational effectiveness -- > Evaluation.
Item Description:Includes index.
Physical Description:xi,322p.: ill.; 24cm..
ISBN:0875846513 (alk. paper)

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