Empowering the customer

Main Author: Ayeni, Victor.
Language:English
Published: London: Commonwealth Secretariat, 2000..
Series:Managing the public service strategies for improvement series
Subjects:
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001 0000000740
005 20130509090000.0
008 001017s2000 enk b 000 0 eng
020 |a 0850926491  
050 0 0 |a JF1525.O73 
090 0 0 |a 352.3   |b EMP 
100 1 |a Ayeni, Victor.  
245 1 0 |a Empowering the customer   |c Victor Ayeni.. 
260 |a London:   |b Commonwealth Secretariat,   |c 2000.. 
300 |a x, 63 p.;   |c 24 cm.. 
490 0 0 |a Managing the public service strategies for improvement series 
504 |a Includes bibliographical references (p. 55-57). 
650 0 |a Organizational change.  
650 0 |a Customer relations.  
650 0 |a Public administration.