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00658cam a2200205 7i4500 |
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0000000740 |
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20130509090000.0 |
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001017s2000 enk b 000 0 eng |
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|a 0850926491
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050 |
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|a JF1525.O73
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090 |
0 |
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|a 352.3
|b EMP
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100 |
1 |
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|a Ayeni, Victor.
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245 |
1 |
0 |
|a Empowering the customer
|c Victor Ayeni..
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260 |
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|a London:
|b Commonwealth Secretariat,
|c 2000..
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300 |
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|a x, 63 p.;
|c 24 cm..
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490 |
0 |
0 |
|a Managing the public service strategies for improvement series
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504 |
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|a Includes bibliographical references (p. 55-57).
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650 |
|
0 |
|a Organizational change.
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650 |
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0 |
|a Customer relations.
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650 |
|
0 |
|a Public administration.
|