Empowering the customer
| Main Author: | |
|---|---|
| Language: | English |
| Published: |
London:
Commonwealth Secretariat,
2000..
|
| Series: | Managing the public service strategies for improvement series
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| Subjects: |
| Physical Description: | x, 63 p.; 24 cm.. |
|---|---|
| Bibliography: | Includes bibliographical references (p. 55-57). |
| ISBN: | 0850926491 |