Description: The experience economy :

Main Author:	Pine, B. Joseph
Other Authors:	Gilmore, James H., $d 1959-
Published:	Boston, MA: Harvard Business School Press,, 1999.
Subjects:	Customer services Product management Diversification in industry

Physical Description:	xii, 254p.: ill.; 24cm..
Bibliography:	Includes bibliographical references
ISBN:	0875848192