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008 740726s1974 cau b 000 0 eng
020 |a 0803902921  
020 |a 9780803902923  
043 |a n-us--- 
050 0 0 |a HT108  |a JS331 
090 0 0 |a 301.36/08 s  |a 352/.008/0973  
100 1 |a Hawley, Willis D.  
245 1 0 |a Improving the quality of urban management.   |c Edited by Willis D. Hawley and David Rogers.. 
260 |a Beverly Hills,:   |b Sage Publications,   |c [1974]. 
300 |a 639 p;   |c 25 cm.. 
490 1 |a Urban affairs annual reviews;   |v v. 8 
504 |a Bibliography: p. 625-635. 
505 0 0 |t The mismanagement of the cities and defective delivery systems /  |r David Rogers, Willis D. Hawley --  |g pt. 1.  |t On knowing when things are getting better:  |t Measuring the quality of public services /  |r Harry P. Hatry --  |t The urban government annual report /  |r Arie Y. Lewin and Robert W. Blanning --  |t Evaluating organizational change in public services /  |r Dennis R. Young --  |g pt. 2.  |t Toward a more sophisticated urban management:  |t Change and innovation i city government /  |r Frederick O'R. Hayes --  |t Systems analysis in the urban complex: potential and limitations /  |r Garry D. Brewer --  |t Muddling through analytically /  |r James W. Vaupel --  |g pt. 3.  |t Decentralization:  |t Service delivery and the urban political order /  |r Douglas Yates --  |t Decentralization for urban management: sorting the wheat from the chaff /  |r Annmarie H. Walsh --  |t Decentralization: fiscal chimera or budgetary boon? /  |r Jonathan Sunshine --  |t Community control and governmental responsiveness: the case of police in Black neighborhoods /  |r Elinor Ostrom and Gordon P. Whitaker --  |g pt. 4.  |t Reorganization:  |t Organizations of the future /  |r Chris Argyris --  |t The possibilities of nonbureaucratic organizations /  |r Willis D. Hawley --  |g pt. 5.  |t Lessons from the private sector:  |t Business and the urban crisis: the case of the Economic Development Council of New York City /  |r David Rogers --  |t Municipal monopolies versus competition in delivering urban services /  |r E.S. Savas --  |t Increasing the role of the private sector in providing public services /  |r Lyle C. Fitch --  |g pt. 6.  |t Barriers to change:  |t Public service unions and public services /  |r Sumner M. Rosen --  |t Federal programs and political development in cities /  |r Jeffrey L. Pressman --  |t Constraints on urban leadership, or why cities cannot be creatively governed /  |r Peter A. Lupsha. 
530 |a Also issued online. 
650 0 |a Municipal services --   |z United States.  
650 6 |a Services municipaux --   |z États-Unis.  
650 0 |a Municipal government --   |z United States.  
650 6 |a Administration municipale --   |z États-Unis.  
650 7 |a Politique urbaine --   |z États-Unis.  
650 0 7 |a Aufsatzsammlung.  
650 0 7 |a Stadtverwaltung.  
651 7 |a USA.  
653 0 |a Municipal government  |a United States 
653 0 |a Municipal services  |a United States 
700 1 |a Rogers, David(  |d 1930-)  
830 0 |a Urban affairs annual reviews