How organisations measure success : the use of performance indicators in government
Reports on two years of field research funded by the Economic and Social Research Council. Examines performance indicators across a variety of government departments and public agencies as well as private businesses.
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| Other Authors: | , |
| Language: | English |
| Published: |
London ; New York:
Routledge,
1992..
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| Subjects: | |
| Online Access: | https://site.ebrary.com/id/10057658 https://public.eblib.com/EBLPublic/PublicView.do?ptiID=179810 https://firstsearch.oclc.org/WebZ/DCARead?standardNoType=1&standardNo=041511912X:srcdbname=worldcat:fromExternal=true&sessionid=0 |
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| 050 | 4 | |a JN318 | |
| 090 | 0 | 4 | |a 354.4107/6 |
| 100 | 1 | |a Carter, Neil, |d 1958- | |
| 245 | 1 | 0 | |a How organisations measure success : |b the use of performance indicators in government |c Neil Carter, Rudolf Klein, and Patricia Day.. |
| 260 | |a London ; |a New York: |b Routledge, |c 1992.. | ||
| 300 | |a 1 online resource (202 p.). | ||
| 504 | |a Includes bibliographical references (p. [184]-191) and indexes. | ||
| 505 | 0 | |a Book Cover; Title; Contents; List of tables; List of abbreviations; Introduction; Revolution or resurrection? The history of a concept; Models, measures, and muddles: organisational and conceptual dimensions of performance indicators; The criminal justice system: police, courts, and prisons; The welfare system: Social Security and the National Health Service; The private sector: banks, building societies, and retail stores; Managing monopolies: railways, water, and airports; Performance indicators in the 1990s: tools for managing political and administrative change; References; Name index | |
| 520 | |a Reports on two years of field research funded by the Economic and Social Research Council. Examines performance indicators across a variety of government departments and public agencies as well as private businesses. | ||
| 650 | 0 | |a Administrative agencies -- |x Evaluation -- |z Great Britain | |
| 650 | 0 | |a Executive departments -- |x Evaluation -- |z Great Britain | |
| 650 | 0 | |a Government productivity -- |z Great Britain | |
| 650 | 0 | |a Industrial productivity -- |z Great Britain | |
| 655 | 4 | |a Electronic books. | |
| 700 | 1 | |a Day, Patricia( |d 1940-) | |
| 700 | 1 | |a Klein, Rudolf. | |
| 856 | 4 | 0 | |u https://site.ebrary.com/id/10057658 |
| 856 | 4 | 0 | |u https://public.eblib.com/EBLPublic/PublicView.do?ptiID=179810 |
| 856 | 4 | # | |u https://firstsearch.oclc.org/WebZ/DCARead?standardNoType=1&standardNo=041511912X:srcdbname=worldcat:fromExternal=true&sessionid=0 |