Search Results - "Customer Service"

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PENGURUSAN PERHUBUNGAN PELANGGAN SEKTOR AWAM : Memperhebat Inisiatif Perkhidmatan, Mendakap Aspirasi Pelanggan.

Published 2015

Subjects: '; “...Customer Service...”

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Emotional value : creating strong bonds with your customers Janelle Barlow and Dianna Maul ; foreword by Michael Edwardson..

by Barlow, Janelle, 1943-
Published 2000

Subjects: '; “...Customer services....”

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The experience economy : work is theatre & every business a stage B. Joseph Pine II, James H. Gilmore.

by Pine, B. Joseph
Published 1999

Subjects: '; “...Customer services...”

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The innovator's dilemma : when new technologies cause great firms to fail Clayton M. Christensen..

by Christensen, Clayton M.
Published 1997

Subjects: '; “...Customer services....”

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The innovator's solution : creating and sustaining successful growth Clayton M. Christensen, Michael E. Raynor.

by Christensen, Clayton M.
Published 2003

Subjects: '; “...Customer services...”