Kerpen, D. (2013). Likeable business: WHY TODAY 'S CONSUMERS DEMAND MORE AND HOW LEADERS CAN DELIVER. New York: McGraw-Hill,.
Chicago Style CitationKerpen, Dave. Likeable Business: WHY TODAY 'S CONSUMERS DEMAND MORE AND HOW LEADERS CAN DELIVER. New York: McGraw-Hill,, 2013.
MLA CitationKerpen, Dave. Likeable Business: WHY TODAY 'S CONSUMERS DEMAND MORE AND HOW LEADERS CAN DELIVER. New York: McGraw-Hill,, 2013.
Warning: These citations may not always be 100% accurate.