Kotter, J. P. (2002). The heart of change :: Real-life stories of how people change their organizations. Boston, Mass. ; [Great Britain] :: Harvard Business School Press,.
Chicago Style CitationKotter, John P.. The Heart of Change :: Real-life Stories of How People Change Their Organizations. Boston, Mass. ; [Great Britain] :: Harvard Business School Press,, 2002.
MLA CitationKotter, John P.. The Heart of Change :: Real-life Stories of How People Change Their Organizations. Boston, Mass. ; [Great Britain] :: Harvard Business School Press,, 2002.
Warning: These citations may not always be 100% accurate.